Mobile Banking Privacy Policy

Effective Date: 15 th March 2023

This privacy policy governs the use of the mobile banking application provided by The Quilon Co-operative Urban Bank Ltd. We prioritize the privacy and security of our customers' personal information.

User Provided Information:

Registration with our service is mandatory to utilize the application. To register, account holders of The Quilon Co-operative Urban Bank Ltd. should visit the bank and complete the necessary form to avail of the service.

Upon registration, users will receive login credentials via SMS on their registered mobile number to access the application.

Automatically Collected Information:

The application will collect certain information automatically, including your mobile device's unique device ID to uniquely identify the user's device for security and authentication purposes.

Notice of Change:

The Bank reserves the right to modify this Policy from time to time. The effective date of this Policy, as stated below, indicates the last time this Policy was revised or materially changed. Any significant changes to the policy will be communicated to users through appropriate channels.

Contact Information:

For any queries or concerns regarding this privacy policy, please contact us via email at iinfo@quiloncub.com

Privacy Policy Updates:

This Privacy Policy may be updated periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage users to review this policy periodically for any updates. Continued use of the mobile banking application after any changes to this policy will signify acceptance of those changes.

Data Security:

We employ industry-standard security measures to protect the confidentiality, integrity, and availability of your personal information. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

User Consent:

By using the mobile banking application provided by The Quilon Co-operative Urban Bank Ltd., you consent to the collection, processing, and storage of your personal information as described in this Privacy Policy.

Legal Disclaimer:

This Privacy Policy does not apply to third-party websites, services, or applications that may be accessed through links provided within our mobile banking application. We encourage users to review the privacy policies of such third parties before providing any personal information.

Governing Law:

This Privacy Policy shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.